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administrator
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Joined: 13 Aug 2004
Posts: 57

PostPosted: Thu Apr 20, 2006 12:41 am    Post subject: Help & Support Reply with quote

Please use this thread to post support requests.
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Jaxson28
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PostPosted: Fri Apr 21, 2006 10:10 pm    Post subject: wedding website Reply with quote

Hi! I was filling in the info on my website, but it won't let me add the wedding details. Is says there's a error on the page. I'm just wondering if anyone else is having this problem. I've tried several times, and with different computers.
Thanks.
Jacqui
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administrator
Site Admin


Joined: 13 Aug 2004
Posts: 57

PostPosted: Sat Apr 22, 2006 12:45 pm    Post subject: Reply with quote

Jacqui,

We apologise for this issue - we made some 'late' changes yesterday, which fixed one thing, and broke another!

You should now be able to add th einfo you need to.

Again, apologies!

Admin
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Guest






PostPosted: Wed Apr 26, 2006 12:47 am    Post subject: Reply with quote

How do I delete my site?
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administrator
Site Admin


Joined: 13 Aug 2004
Posts: 57

PostPosted: Wed Apr 26, 2006 2:17 am    Post subject: Reply with quote

Anonymous wrote:
How do I delete my site?


I don't think the development team actually have a feature for that yet!

I would suggest that you mark it as private, so it will not show up in any visitor searches, and then send an email to the Webmaster:

webmaster@islandbrides.com

with the url of the site so they can remove it for you.

Admin
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ReAnn



Joined: 24 Jun 2006
Posts: 6
Location: Canada

PostPosted: Thu Aug 17, 2006 3:18 am    Post subject: How do I add information into the Extras Section? Reply with quote

Hello there,
I tried entering my intended wedding menu three times using a file I saved using Microsoft Word in the Extras Section of my wedding website. When I visited my site I realized that the subject title and description was in the Wedding News section but the file that contained the actual menu was not there. I'm not sure if I'm looking in the right place or if I entered it correctly. Can you please help me. I would really like to have the Menu and other details I saved on the site.
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administrator
Site Admin


Joined: 13 Aug 2004
Posts: 57

PostPosted: Thu Aug 17, 2006 3:20 am    Post subject: Reply with quote

ReAnn,

The files for the Extras are located in the Essential Info section.

Your files should be in the top area, with other info on your destination shown below for your friends, family and guests.

Hope this helps,

Admin
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ReAnn



Joined: 24 Jun 2006
Posts: 6
Location: Canada

PostPosted: Fri Aug 18, 2006 1:26 am    Post subject: Reply with quote

I'm sorry but it's not there. It still says we will be uploading documents.... and there are no titles to click on. The title actually went to the Wedding News section not the Essential info.
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administrator
Site Admin


Joined: 13 Aug 2004
Posts: 57

PostPosted: Fri Aug 18, 2006 1:57 am    Post subject: Reply with quote

ReAnn wrote:
I'm sorry but it's not there. It still says we will be uploading documents.... and there are no titles to click on. The title actually went to the Wedding News section not the Essential info.


ReAnn,

Can you check your private messages (at the top right of this page) for more information.

Thanks,

Admin.
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sweety



Joined: 17 Jul 2006
Posts: 3
Location: Canada

PostPosted: Sat Dec 16, 2006 5:01 pm    Post subject: Posting Pictures for wedding party Reply with quote

Hi, I am experiencing difficulty posting pictures. Some pictures are loaded fine, others don't show up or won't delete or it deletes the wrong picture. Or when I load other pictures it bumps other pictures off! HELP!
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llum



Joined: 02 Jan 2007
Posts: 1
Location: United States of America

PostPosted: Fri Apr 06, 2007 10:06 pm    Post subject: Problem adding info Reply with quote

Hello,

I have been updating my website and have not seen the new info correctly on the site.

1. I entered reception details on THE WEDDING section and they have not updated

2. I entered text into the box under details in THE WEDDING section and they have not updated

3. Can you add a separate date for reception? I would imagine this is something a lot of us will use as different reception date is common w/destination weddings.

4. Any way that you can have the Personal Web Site Builder tabs reflect the tabs are on the actual page? It would make updating the site much easier.

Thanks.
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administrator
Site Admin


Joined: 13 Aug 2004
Posts: 57

PostPosted: Sat Apr 07, 2007 1:58 am    Post subject: Re: Problem adding info Reply with quote

llum wrote:
Hello,

I have been updating my website and have not seen the new info correctly on the site.

1. I entered reception details on THE WEDDING section and they have not updated

2. I entered text into the box under details in THE WEDDING section and they have not updated

3. Can you add a separate date for reception? I would imagine this is something a lot of us will use as different reception date is common w/destination weddings.

4. Any way that you can have the Personal Web Site Builder tabs reflect the tabs are on the actual page? It would make updating the site much easier.

Thanks.


Hi there,

If you can PM me (the button at the bottom of this post) with the address of your site, we can have a look into the problems for you. I'll make sure we do all we can to help you with issues your having and will pass your comments on the tabs to the development folk.

Regards

Admin
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Marie-Ann



Joined: 25 Feb 2007
Posts: 1
Location: Canada

PostPosted: Sun Apr 29, 2007 3:35 pm    Post subject: Posting Links Reply with quote

I have been trying to post a link to the hotel that my fiance and I are getting married at but it won't link when people click on it... is there a restriction for posting links to other sites???
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administrator
Site Admin


Joined: 13 Aug 2004
Posts: 57

PostPosted: Sun Apr 29, 2007 4:55 pm    Post subject: Reply with quote

Marie Ann,

There shouldn't be any restrictions on the link. Can you send me a private message with your website address so we can take a look for you.

Thanks

Forum admin
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administrator
Site Admin


Joined: 13 Aug 2004
Posts: 57

PostPosted: Tue May 01, 2007 2:35 am    Post subject: Reply with quote

Marie-Ann,

We've updated the Site Builder with some formatting tips, including easy link making, in the news section.

I should have made sure this was done before, so apologies for the inconvenience its caused.

If you have any more questions, please don't hesitate to post them in the forum.

Regards

Forum admin.
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